Terms & Conditions

Acceptance Of The Terms
By accessing, browsing or using our website and services offered through it, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please immediately exit our Website.
Eligibility Requirements
Our Services are available only for individuals who have reached the age of 18 (or such higher minimum age as may be required in your jurisdiction) and are physically located within a country where the use of the Service is permitted under local laws. We reserve the right to request proof of age or eligibility at any time.
Minimum Age Requirements
You must be 18 years old (or such higher minimum age as may be required in your jurisdiction) to access and play on our Website, participate in bonuses or promotions offered by us and engage with other users online.
Geographic Restrictions
Our Services are available only for Eligible Individuals physically located within countries where use of the Service is permitted under local laws. We may at any time add or remove Permitted Countries, without prior notice to you. If we decide that it would be better not to allow access from a particular country, either temporarily or permanently, then our decision will apply automatically and immediately.
Account Registration Rules
When registering for an account with us, you agree:
- To provide accurate information about yourself.
- Not to register multiple accounts in your own name (or that of another person), using different user names or payment methods.
- Keep the details of your registered account confidential and up-to-date.
One-Account-Per-User Policies
Only one (1) registered account per individual is permitted on our Website. If you have an existing account with us, do not create multiple accounts, even if each account has a different login password.
Identity Verification And Kyc
We may request from time to time identification documents in accordance with the requirements of our regulatory bodies (eg: government-issued photo ID). When you submit documents, we will review them and use all reasonable efforts to verify your identity.
Account Accuracy Obligations
You agree that any information or details submitted during registration are accurate, true and complete. You must maintain Accurate Information at all times while accessing our Website and Services.
Account Security Responsibilities
To ensure the security of your account:
- Use a strong password, and change it regularly.
- Keep confidential the login credentials provided to you for access to our website.
- Be aware of your surroundings when playing on devices that are accessible by others (eg: public computers).
Login Credentials And Password Protection
Your registered email address is linked to your account. To prevent unauthorized access:
- Do not share your password with anyone.
- Avoid using obvious or easily-guessable passwords.
- Change your login credentials if they become compromised.
Restricted Behaviour And Prohibited Activities
You must not engage in any behavior on our Website, through our Services, or while using our software products that may be considered abusive, uncooperative, harassing, threatening, violent, discriminatory, false, misleading, defamatory or otherwise objectionable. Furthermore:
- You agree to the rules governing the game and tournaments.
- Avoid attempting to manipulate the operation of our website (eg: exploiting bugs).
- Do not use cheats or other unauthorized tools.
Bonus And Promotion Rules
In order to take advantage of bonus offers, you must comply with these Terms, follow bonus-specific instructions and meet minimum requirements for eligibility. If we reasonably believe that a player has taken part in Bonus Abuse (eg: exploiting loopholes), then our decision will apply automatically and immediately.
Wagering And Gameplay Conditions
- Follow game-specific rules.
- Meet the staking requirements as stipulated by each specific promotion or bonus.
- Participate fairly, not taking advantage of bugs or other anomalies.
Bonus Abuse Prevention
We reserve the right to restrict your ability to participate in promotions if you are suspected of Bonus Abuse, such as:
- Using multiple accounts;
- Utilizing technical support staff (or other individuals with influence) for betting strategies; or
- Having a disproportionately high percentage of deposits converted into stakes.
Deposits And Withdrawals
Our terms apply only to our own Services, not external financial institutions or payment processors. Our methods may change from time to time.
Verification Before Withdrawal
Prior to withdrawal, we reserve the right:
- To verify identity.
- Request documentation.
- Freeze account balance for any reason if there are suspicions of money laundering, fraudulent activity etc.
Processing And Review Procedures
We will review your claim in a timely manner but without undue delay. If you dispute an outcome, please contact support with details. Decisions made during the resolution process cannot be appealed or reviewed further except by our management team at their discretion only.
Responsible Gaming Expectations
Our aim is to offer responsible gaming experience for all users (in accordance with regulations). To prevent addiction and problem gambling we encourage:
- Monitoring play time and spend.
- Use of self-exclusion tools if needed.
- Limiting stakes on various games and promotions at any point in time.
Self-Exclusion And Account Restrictions
If you wish to suspend or block your account temporarily or permanently, please contact our support team for assistance with this process as we will respond promptly but are unable to be held accountable if self-exclusion does not completely prevent all further access to site(s), especially those operating under license from us (or where same cannot possibly effect closure).
Game Fairness And Rng Systems
We strive to ensure that games provided on our Website are conducted fairly. To achieve this:
- Games may be audited externally or internally.
- Software used is reviewed periodically for any potential issues.
Technical Interruptions Or Voided Gameplay
If there is a problem with the software (eg: bugs), then it can sometimes become necessary to void any bets made during that session. We also reserve the right, if needed:
- To cancel games in progress.
- Discontinue service temporarily.
Suspension Or Closure Of Accounts
Without notice we may suspend your access for breach of these Terms or suspected misconduct (for investigation). Furthermore, at any time after providing 14 days prior written notice via email to the registered address on record (but without giving reasons), we can choose either:
- Suspend service temporarily.
- Discontinue our Services in respect to an Account completely.
Intellectual Property And Platform Ownership
All material published within or through this Service, including text, belongs exclusively to us or third party rights owners that have licensed us usage, as do all proprietary software products used by the company in development of online games offered on our platform. By submitting any Content using the service provided hereunder, User acknowledges that it is fully authorized to submit such material. The Website is operated under license from Celton House and SBOBET brand; registered office at: Douglas, Isle of Man Business Park, IM2 2QZ British Isles.
Limitation Of Liability
No liability will be accepted by us for any:
- Failure in performance due to third party interference or natural events.
- Error on the part of another user affecting your experience (if our procedures were followed).
- Any loss arising from unauthorized use.
We do not provide insurance against losses and recommend all users set limits prior to participating.
Modification Of Terms
These terms may be changed at any time without warning. You are required to review this section regularly for changes, as the most current version will always apply on visits to site after they come into effect (unless notified otherwise). If a new rule has been introduced by our regulatory bodies you shall be informed promptly.
Contact Or Support Guidance
Please contact support with any questions regarding terms and conditions. For all non-regulatory issues please refer to our support team. All claims, disputes or differences which may arise out of the operation of these Terms shall be governed by and construed in accordance with the laws of your jurisdiction as well.