Get In Touch with Our Support Team
At SBOBET, we're committed to providing a secure and enjoyable gaming experience for all our customers. If you have any questions or concerns about your account, games, or promotions, please don't hesitate to reach out to us using one of the following methods.
Live Chat Support
Our live chat support is available 24/7 in multiple languages, including English, Indonesian, Thai, Vietnamese, Burmese, Bengali, Korean, Khmer, Portuguese (Brazil), Chinese, and Japanese. Just click on the "Help" button at the top right corner of our website or mobile app to start chatting with one of our dedicated support agents.
Email Support
If you prefer to contact us via email, please use our support email addresses for general inquiries or technical issues. Our team will respond as soon as possible during our operating hours.
Operating Hours
Please note that our support team is available 24/7, but if you have a time-sensitive issue, we recommend contacting us via live chat or email outside of peak hours (10 am to 6 pm GMT). For assistance with responsible gambling tools or self-exclusion options, please use the designated contact channels.
Help Centre
Our Help Centre is packed with useful information and FAQs on various topics, from account management to technical issues. You can find it by clicking on the "Help" button at the top right corner of our website or mobile app.
Verification Support
If you need assistance with verification or have questions about our KYC policy, please contact us via email or live chat. Our support team is here to help.
Responsible Gambling Assistance
We're committed to promoting responsible gaming practices and providing tools for customers who may need them. If you have concerns about your gambling habits or want assistance with self-exclusion options, please use the designated contact channels via email.
Technical Support
For technical issues related to our website, mobile app, or games, please use the live chat support or contact us via email. Our dedicated team will do their best to assist you.
Mobile and Desktop Support Accessibility
Our platform is designed to be accessible on various devices, including desktops, laptops, tablets, and mobile phones. If you encounter any technical issues or have questions about device compatibility, please contact our support team for assistance.
We understand that sometimes things may not go as planned. If you're experiencing difficulties with your account or have a complaint about our services, we encourage you to reach out to us via one of the above-mentioned channels. We take all complaints seriously and will do our best to resolve any issues promptly and fairly.
Communication Response Expectations
Please allow 24 hours for our support team to respond to your inquiry during peak hours (10 am to 6 pm GMT). If you have a time-sensitive issue or require urgent assistance, we recommend contacting us via live chat or email outside of peak hours.
Thank you for choosing SBOBET. We're committed to providing the best possible experience for our customers and look forward to helping you with any questions or concerns you may have.
